Privacy Policy

1. Introduction

OligoQHSE ("OligoQHSE", "we", "us", or "our") respects your privacy and is committed to protecting personal information that you provide to us or that we collect when you visit our website, use our products and services, contact us, or otherwise interact with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the rights available to individuals in relation to their personal information.

By using https://oligoqhse.com/ or interacting with OligoQHSE services, you acknowledge that you have read and understood this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • Our public website and web pages;
  • OligoQHSE products and SaaS applications;
  • Free demo and enquiry forms;
  • Customer and prospective customer communications;
  • Support and service communications;
  • Our online carbon calculator and related services;
  • Marketing, analytics and communication activities.

3. Information We Collect

Depending on how you interact with OligoQHSE, we may collect the following categories of information.

3.1 Information You Provide

You may provide information when you request a demo, contact us, create or use an account, communicate with our team, or otherwise use our services.

  • Name
  • Business email address
  • Telephone/mobile number
  • Job title and professional information
  • Company or organisation name
  • Country or business location
  • Information contained in enquiries or communications
  • Account and login information

3.2 Information Collected Automatically

When you visit our website or use our services, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Language preferences
  • Pages visited
  • Referring and exit pages
  • Date and time of access
  • Website interaction information
  • Diagnostic and technical information

3.3 Information Submitted Through the QHSE Platform

Customers may enter information into the OligoQHSE platform in connection with their use of our services. This may include business, operational, employee, health and safety, environmental, incident, audit, training, asset and compliance information.

Where a customer uses OligoQHSE to process personal information relating to its employees, contractors, customers or other individuals, the customer may determine the purposes and means of processing. In such circumstances, OligoQHSE may process that information on the customer's documented instructions and in accordance with the applicable agreement between OligoQHSE and the customer.

4. How We Use Personal Information

We may use personal information for legitimate business purposes, including:

  • Providing and operating our website and services;
  • Providing product demonstrations;
  • Creating and managing user accounts;
  • Responding to enquiries and support requests;
  • Communicating with customers and prospective customers;
  • Managing subscriptions and contractual relationships;
  • Improving our products, services and user experience;
  • Monitoring and maintaining platform security;
  • Detecting and preventing fraud, misuse and security incidents;
  • Performing analytics and understanding website usage;
  • Complying with legal and regulatory obligations;
  • Enforcing our agreements and protecting our rights;
  • Sending service-related communications;
  • Sending marketing communications where permitted by law.

5. Legal Basis for Processing

Where applicable data protection laws require a legal basis for processing, we may rely on one or more of the following legal bases:

  • Contract: where processing is necessary to provide requested services or perform a contract.
  • Legitimate interests: where processing is necessary for legitimate business interests and those interests are not overridden by applicable rights.
  • Consent: where we have requested and obtained your consent.
  • Legal obligation: where processing is required to comply with applicable law.
  • Protection of rights: where processing is necessary to establish, exercise or defend legal claims.

6. Cookies and Analytics

Our website may use cookies and similar technologies to provide website functionality, understand website usage, improve performance and support analytics.

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as device information, browser information, pages visited and approximate location information.

You can control or restrict cookies through your browser settings. Where legally required, we will obtain appropriate consent before using non-essential cookies or similar technologies.

For additional information, please refer to our Cookie Policy .

7. Google reCAPTCHA

Certain forms on our website may use Google reCAPTCHA to protect against spam, abuse and automated submissions. reCAPTCHA may collect hardware and software information and other information necessary for security and risk analysis.

Your use of reCAPTCHA is subject to Google's applicable terms and privacy practices.

8. How We Share Information

We do not sell personal information to third parties.

We may share information with trusted service providers and business partners where necessary to operate our business and provide our services.

These may include providers of:

  • Cloud hosting and infrastructure
  • Website analytics
  • Email and communication services
  • Customer support systems
  • Security and fraud-prevention services
  • Payment and billing services
  • Professional, legal and accounting services

Service providers are expected to process information only for appropriate purposes and subject to applicable contractual and legal requirements.

9. Customer Data

Information entered into the OligoQHSE platform by a customer remains subject to the customer's rights and contractual arrangements with OligoQHSE.

Customers are responsible for ensuring that they have the appropriate rights, notices, permissions and lawful basis necessary to collect and process personal information through the OligoQHSE platform.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or destruction.

Depending on the service and environment, security measures may include access controls, authentication mechanisms, encryption, logging, monitoring, backups and other appropriate security practices.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, comply with legal obligations, resolve disputes, enforce agreements and protect our legitimate business interests.

Customer data may be retained or deleted in accordance with the applicable customer agreement and data-processing arrangements.

12. International Data Transfers

Depending on the location of our customers, service providers and infrastructure, personal information may be processed or stored in countries outside the country in which it was originally collected.

Where applicable law requires safeguards for international transfers, we will implement appropriate contractual, organisational or technical safeguards.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

  • Right to access your personal information;
  • Right to correct inaccurate information;
  • Right to request deletion of personal information;
  • Right to restrict certain processing;
  • Right to object to certain processing;
  • Right to data portability where applicable;
  • Right to withdraw consent where processing is based on consent;
  • Right to lodge a complaint with a relevant supervisory authority.

These rights may be subject to limitations or exceptions under applicable law.

14. GDPR

Where the General Data Protection Regulation (GDPR) applies to our processing activities, we will process personal information in accordance with applicable GDPR requirements.

European Economic Area (EEA), United Kingdom and other applicable data subjects may exercise their rights by contacting us using the details provided below.

15. Children's Privacy

OligoQHSE's services are intended for businesses and professional users and are not directed toward children. We do not knowingly collect personal information directly from children for the purpose of providing our services.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, services or applications. We are not responsible for the privacy practices or content of third parties.

We encourage you to review the privacy policies of any third-party service before providing personal information.

17. Marketing Communications

We may send marketing communications where permitted by applicable law and, where required, with your consent.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, technology or business practices.

When we make material changes, we may update the "Last Updated" date at the beginning of this policy and, where appropriate, provide additional notice.

19. Contact Us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have concerns about how your information is handled, please contact OligoQHSE.

OligoQHSE
Bengaluru, Karnataka, India
Email: privacy@oligoqhse.com